FAQ

1. What makes Nest & Tail different from other pet furniture brands?

At Nest & Tail, we believe your pet’s space should be as beautiful as the rest of your home. Our designs combine luxury furniture craftsmanship with pet-first comfort, so you never have to choose between style and functionality. Each piece is made with love, durability, and the thought: “Would I want this for my own best friend?”

 

2. Are your kennels safe for my pet?

Yes. Safety is our top priority. Our kennels are built with sturdy frames, non-toxic finishes, and thoughtful details to keep your pet secure and comfortable. We design with both peace of mind for you and comfort for them in mind.

 

3. What materials do you use?

Our products are crafted from engineered wood and reinforced steel, chosen for their durability and premium look. Each finish is carefully selected to be pet-friendly while blending seamlessly into your home décor.

 

4. Will the furniture fit into my home?

Absolutely. Our kennels are designed to serve as multi-functional furniture—doubling as coffee tables, sideboards, or accent pieces. This means your pet’s space enhances your living area instead of clashing with it.

 

5. How do I choose the right size for my dog?

We provide detailed sizing guides for every kennel. As a rule of thumb, your dog should be able to stand, turn, and stretch comfortably inside their kennel. If you’re unsure, our customer support team is happy to help match your pet to the perfect size.

 

6. What if my dog chews or scratches?

Our kennels are reinforced to handle normal pet behavior. For heavy chewers, we recommend pairing the kennel with durable chew toys to redirect energy. Our focus is on creating long-lasting pieces that stand the test of wagging tails and playful paws.

 

7. How long will it take to receive my order?

We’re proud to offer fast delivery within 3–5 business days across the U.S. Every order is carefully packaged to arrive safely and on time, so you and your pet can start enjoying your new Nest & Tail piece without the long wait.

 

8. Do you offer returns or exchanges?

Yes—we stand by our quality. If you’re not completely satisfied, you may return your product within 30 days of delivery (see our return policy for details). We want you to feel confident bringing Nest & Tail into your home.

 

9. Why invest in luxury pet furniture?

Because your pet is more than “just a pet.” They’re family. Investing in luxury furniture means giving them a safe, comfortable space while also elevating the beauty of your home. It’s not just furniture—it’s a reflection of the love you share.