Shipping Policy

At Nest & Tail, we know how exciting it is to welcome a new piece of furniture for your home and your pet. That’s why we work hard to deliver your order quickly, safely, and with care.

Processing Time

Orders are processed within 1–2 business days after payment is confirmed.
You will receive a confirmation email with tracking details once your order has shipped.

Delivery Time

We proudly offer fast delivery within 3–5 business days across the U.S.
Delivery times may vary slightly depending on your location and courier, but we do our best to ensure your pet’s new home arrives right on time.

Tracking Your Order

Once shipped, you will receive a tracking number via email.
You can follow your order’s journey in real time until it reaches your doorstep.

Damaged or Lost Packages

If your order arrives damaged, defective, or is lost in transit, please contact us within 7 days of delivery with your order number and clear photos.
We’ll arrange a replacement or refund in line with our Refund Policy.

Shipping Fees

Standard shipping is free on all orders.
Currently, we ship within the United States only. (International shipping coming soon!)

Questions?

If you have any concerns about shipping, email us anytime at support@nestandtail.com Our team is here to help.